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IoT System Integration and Professional Services Market Report 2024–2030

IoT System Integration and Professional Services Market Report 2024-2030 - Product icon
A 188-page report examining the IoT professional services space, particularly IoT system integration. Includes market size and outlook, competitive landscape, case studies, customer adoption considerations, key trends, and more.
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Document type: PDF, XLSX, PPTX
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Published: December 2024
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Main author: Justina-Alexandra Sava
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Questions answered

  • What are professional services and what is the scope of IoT professional services (i.e., definition of professional services)?
  • What are the three types of IoT professional services covered in this report?
  • What does the IoT professional services market look like (i.e., market size by regions, segments, industries) and how is it expected to develop in the coming years?
  • Who are the leading IoT professional services providers and what are their respective market shares?
  • How do the leading IoT professional service providers compare and what are some of their IoT focus areas?
  • What are example of recent IoT professional services case studies?
  • What are important customer perspectives regarding IoT professional services?
  • What are the benefits from having and being part of a System Integrator Partner Program?
  • What are the trends & challenges in IoT professional services space?

Table of Contents

IoT System Integration and Professional Services Market Report (PDF) /strong>

  1. Executive Summary
  2. Introduction
    1. Introduction: Chapter overview and key takeaways
    2. Scope of IoT: How IoT Analytics defines the “Internet of Things”
    3. Scope of IoT: What is IoT and what is it not?
    4. Scope of IoT: How IoT fits into the enterprise technology stack
    5. Scope of professional services: Key definitions and activities
    6. IoT professional services overview: Scope
    7. IoT professional services overview Types of companies
    8. IoT professional services overview: Types of expertise needed
    9. IoT professional services overview : Typical IoT capabilities
    10. IoT professional services overview: Value chain and key topics
    11. IoT professional services overview: Shifting focus over time
    12. IoT adopter perspective: The five stages of IoT maturity
    13. IoT adopter perspective: Buy or build?
  3. Market size and outlook
    1. Market size and outlook: Chapter overview and key takeaways
    2. Global IT professional services market
    3. Global IoT professional services market
    4. Global IoT professional services market: By segment
    5. Global IoT professional services market: By region
    6. Global IoT professional services market: By industry
    7. North American IoT professional services market: By country
    8. North American IoT professional services market: By industry
    9. Europe & Central Asia IoT professional services market: By country (top 10)
    10. Europe & Central Asia IoT professional services market: By industry
    11. East Asia & Pacific IoT professional services market: By country (top 10)
    12. East Asia & Pacific IoT Professional Services Market: By industry
  4. Competitive Landscape
    1. Competitive landscape: Chapter overview and key takeaways
    2. Market share of top 14 IoT professional services providers in 2023 vs 2020
    3. Top 14 IoT professional services companies: Overview
    4. Seven observations about the competitive landscape
    5. 1. Accenture: Overview
    6. 1. Accenture: IoT overview
    7. 1. Accenture: IoT professional services
    8. 2. Deloitte: Overview
    9. 2. Deloitte : IoT overview
    10. 2. Deloitte: IoT professional services
    11. 2. Deloitte: IoT professional services
    12. 3. Tata Consultancy Services: Overview
    13. 3. Tata Consultancy Services: IoT overview
    14. 3. Tata Consultancy Services: IoT professional services
    15. 3. Tata Consultancy Services: IoT system integration services
    16. 4. Infosys: Overview
    17. 4. Infosys: IoT overview
    18. 4. Infosys: IoT professional services
    19. 4. Infosys: IoT in manufacturing
    20. 5. Capgemini: Overview
    21. 5. Capgemini: IoT overview
    22. 5. Capgemini: IoT professional services
    23. 5. Capgemini: IoT system integration services
    24. 6. Ernst & Young : Overview
    25. 6. Ernst & Young : IoT overview
    26. 6. Ernst & Young : IoT consulting services
    27. 7. Siemens: Overview
    28. 7. Siemens: IoT overview
    29. 7. Siemens: IoT professional services
    30. 8. Cognizant: Overview
    31. 8. Cognizant: IoT overview
    32. 8. Cognizant: IoT professional services
    33. 8. Cognizant: IoT system integration services
    34. 9. IBM: Overview
    35. 9. IBM: IoT overview
    36. 9. IBM: IoT professional services
    37. 10. Dell Technologies: Overview
    38. 10. Dell Technologies: IoT overview
    39. 10. Dell Technologies: IoT professional services
    40. 11. Cisco: Overview
    41. 11. Cisco: IoT overview
    42. 11. Cisco: IoT professional services
    43. 12. McKinsey & Company: Overview
    44. 12. McKinsey & Company: IoT overview
    45. 12. McKinsey & Company: IoT consulting services
    46. 13. Boston Consulting Group: Overview
    47. 13. Boston Consulting Group: IoT overview
    48. 13. Boston Consulting Group: IoT consulting services
    49. 14. Microsoft: Overview
    50. 14. Microsoft: IoT overview
    51. 14. Microsoft: Professional services
    52. 14. Microsoft: IoT professional services
    53. Vendor comparisons: 1. By Industry
    54. Vendor comparisons: 2. By IoT use case
  5. Customer adoption
    1. Customer adoption: Chapter overview and key takeaways
    2. Customer adoption data from four individual surveys included in this chapter
    3. 1. General IoT adoption concerns: Overview
    4. 1. General IoT adoption concerns: Changes since 2020
    5. 2. SI selection criteria in IoT projects
    6. 3. IoT Buy vs. Build: By industry
    7. 3. IoT Buy vs. Build: By region
    8. 4. The role of SIs in IoT procurement
    9. 5. The role of PS/SIs for smart connected products: Overview
    10. 5. The role of PS/SIs for smart connected products: Cost breakdown
    11. 6. Satisfaction with leading IoT professional services companies
    12. 7. Industry examples of IoT professional services adoption
    13. 8. Beyond integration: SIs provide technology selection decision support
  6. System integrator partner programs
    1. System integrator partner programs: Chapter overview and key takeaways
    2. System integrator partner programs: Overview
    3. Example 1
    4. Example 2
  7. Case studies
    1. IoT professional services case studies
    2. 1.Implementing a digital twin stack to improve data-driven decisions for the city of Birmingham
    3. 2.Implementing a digital twin to optimize chemical production
    4. 3.Development of a digital twin of the water network for a utility
    5. 4.Development of a data platform and AI solution for a water utility
    6. 5.Development of an IoT solution in professional cycling
    7. 6.Integrating of IoT sensors into an IoT platform for property monitoring
    8. 7.Standardizing engineering data management for an EPC service provider
    9. 8.Developing a 5G-enabled industrial crane hoisting system
    10. 9.Replacing and integrating IoT devices for an LTL freight shipping company
    11. 10.Creating a sustainable smart city strategy for a government
  8. Trends & challenges
    1. Trends and challenges: Chapter overview
    2. Trending IoT system integration topics in 2024: Analyst view
    3. Trending IoT integration technologies in 2024: Analyst view
    4. Trend 1
    5. Trend 2
    6. Trend 3
    7. Trend 4
    8. Trend 5
    9. Trend 6
    10. IoT end-user challenge 1
    11. IoT end-user challenge 2
    12. IoT end-user challenge 3
  9. Methodology
  10. About IoT Analytics

Companies mentioned

A selection of companies mentioned in the report.

AWS

Accenture

BCG

Capgemini

Cisco

Cognizant

Dell

Deloitte

Denali Advanced Integration

EY

HCL Tech

Happiest Minds

IBM

Infosys

KPMG

McKinsey & Company

Microsoft

Siemens

TCS

Tech Mahindra

About the report

The IoT System Integration & Professional Services Market Report 2024 – 2030 is part of IoT Analytics’ ongoing coverage of general IoT. The information presented in this report is based on the results of qualitative research, i.e. interviews with system integration vendors, attendance of key conferences such as Hannover Messe 2024, and extensive secondary research. Further information on the research methodology can be found in the downloadable report sample. The document includes a definition of IoT professional services, as well as of consulting, system integration, and managed services. The report contains the market landscape, a list of sample case studies, key customer adoption considerations, key trends and challenges, and other insights from IoT Analytics end-user surveys and viewpoints from industry professionals.

The main purpose of this document is to help our readers understand the current IoT professional services landscape by defining, sizing, and analyzing the market.

Overview of the IoT professional services market

IoT services make up 3.5% of the growing IT services market and it is expected to grow 4.7% by 2023. IoT professional services market is projected to grow to $125 billion by 2030, at a CAGR of 14%. The increasing complexity of IoT solutions, driven by the integration of technologies such as AI, ML, 5G, and advanced analytics, necessitates expert support for most companies. IoT system integration services continue to account for more than half of the IoT professional services market. However, integration services are expected to grow slower than the overall market. On the other hand, IoT consulting services are forecast to have faster growth. This growth is mainly driven by businesses that are increasingly seeking guidance to leverage AI-driven IoT solutions.

IoT system integration and prfessional services market snapshot 20254-2030

 

Scope of this report

Scope of professional services

Three types of professional services are examined in this report:

  1. Consulting
  2. System integration
  3. Managed/operational services

IoT professional services covered in this report

In the IoT professional services space, companies often distinguish professional services for

  1. IoT in smart connected products
  2. IoT in industrial operations
  3. IoT in non-industrial operations

Authors

Justina-Alexandra Sava, Knud Lasse Lueth, Oktay Demir

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