IoT Software Adoption Report 2023
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About the report
The IoT Software Adoption Report 2023 is part of IoT Analytics’ ongoing coverage of IoT software and platforms. The information presented in this report is based on an extensive survey of 100 software end users in manufacturing, real estate, retail, and other industries. The purpose is to inform other market participants about the current state of adoption of IoT and industrial software. Survey participants were selected randomly, and their knowledge was verified independently. To ensure complete objectivity, IoT Analytics did not alter or supplement any survey results and did not accept participants who were suggested by third parties (e.g., customers from specific vendors).
Table of Contents
IoT Software Adoption Report 2023 (PDF)
- Executive Summary and Survey Highlights
- Introduction
- IT, OT, and IoT Spending
- Chapter 3: IT, OT, and IoT Spending—Overview and Key Takeaways
- IT, OT, and IoT Spending Change
- IT Spending Change across Regions, Company Sizes, and Industries
- OT Spending Change across Regions, Company Sizes, and Industries
- IoT Spending Change across Regions, Company Sizes, and Industries
- IoT Software Adoption Commentary
- Current Priorities and Future Themes
- Chapter 4: Current Priorities & Future Themes—Overview and Key Takeaways
- Technology Priorities from 2019 to 2022
- Key IoT Software and Application Trends
- Respondent’s Insights on Expected IoT Software and Applications Trends (X/2)
- Vendors
- Chapter 5: Vendors—Overview and Key Takeaways
- The 10 Most Used IoT Software Vendors—Overview
- Additional IoT Software Vendors Mentioned by Respondents (X/2)
- The Six Most Used IT Software Vendors—Overview
- The Seven Most Used Mfg./Eng./OT Software Vendors—Overview
- Vendor Usage vs. Spending Change: Across All Software
- Two-Year Software Spending Plan by Vendor across All Software
- Two-Year Software Spending Plan by Vendor across IoT Software
- Two-Year Spending Plan for the Six Most Used IoT S/W Vendors (X/3): Company X & Company Y
- Vendor Satisfaction through the Years across IoT Analytics’ Surveys (X/2)
- IoT S/W Pricing Components by Vendor
- IoT S/W Payment Frequency by Vendor (1/3): Software License
- IoT S/W Payment Frequency by Vendor (2/3): Upgrades/Maint./Support
- IoT S/W Payment Frequency by Vendor (3/3): Services/Integration
- Vendor A Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor A Deep Dive (2/2): Most Mentioned Software
- Vendor B Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor B Deep Dive (2/2): Most Mentioned Software
- Vendor C Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor C Deep Dive (2/2): Most Mentioned Software
- Vendor D Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor D Deep Dive (2/2): Most Mentioned Software
- Vendor E Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor E Deep Dive (2/2): Most Mentioned Software
- Vendor F Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor F Deep Dive (2/2): Most Mentioned Software
- Vendor G Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor G Deep Dive (2/2): Most Mentioned Software
- Vendor H Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor H Deep Dive (2/2): Most Mentioned Software
- Vendor I Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor I Deep Dive (2/2): Most Mentioned Software
- Vendor J Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor J Deep Dive (2/2): Most Mentioned Software
- Vendor K Deep Dive (1/2): Usage Breakdown and Pricing
- Vendor K Deep Dive (2/2): Most Mentioned Software
- Contrasting End-User and Vendor Perceptions on 3 Topics (1/4)—Overview
- Contrasting End-User and Vendor Perceptions on 3 Topics (2/4)— Spending
- Contrasting End-User and Vendor Perceptions on 3 Topics (3/4)—Procurem.
- Contrasting End-User and Vendor Perceptions on 3 Topics (4/4)—Trends
- Decision Making
- Chapter 6: Decision Making—Overview and Key Takeaways
- Decision Makers for IoT Software Tools
- Decision Makers for IoT Software Tools by Region/Size/Industry
- Software Characteristics Importance
- Software Characteristics Importance by Region/Size/Industry
- Roadblocks That Hinder the Move to SaaS
- Potential Issues When Adopting a Subscription Model (1/4): Overview
- Potential Issues When Adopting a Subscription Model (2/4) by Region
- Potential Issues When Adopting a Subscription Model (3/4) by Size
- Potential Issues When Adopting a Subscription Model (4/4) by Industry
- Issues That Break a User–Vendor Partnership
- Respondent Insights: Issues That Led to Dropping an IoT Vendor (1/4)
- Respondent Insights: Issues That Led to Dropping an IoT Vendor (2/4)
- Respondent Insights: Issues That Led to Dropping an IoT Vendor (3/4)
- Respondent Insights: Issues That Led to Dropping an IoT Vendor (4/4)
- Budget and Procurement Channels
- Chapter 7: Budget & Procurement Channels—Overview and Key Takeaways
- Budget Limits for Software Licenses
- Budget Limits for Software Licenses by Region/Size/Industry
- Software Procurement Channels: IoT vs. Non-IoT Software
- Software Procurement Channels: IT vs. Mfg./Eng./OT Software
- IoT Software Procurement Channels (1/2): Overall
- IoT Software Procurement Channels (2/2): Detailed Breakdown
- IT Software Procurement Channels (1/2): Overall
- IT Software Procurement Channels (2/2): Detailed Breakdown
- Mfg./Eng./OT Software Procurement Channels (1/2): Overall
- Mfg./Eng./OT Software Procurement Channels (2/2): Detailed Breakdown
- Custom Development Projects: IoT and Non-IoT Software
- Custom Development Projects: IT and Mfg./Eng./OT Software
- Software Deep Dives
- Chapter 8: Software Deep Dives—Overview and Key Takeaways
- IoT Software Spending Change
- IT Software Spending Change
- Mfg./Eng./OT Software Spending Change
- Pricing Components for IoT Software
- IoT Software Payment Frequency (1/3): For the Software License
- IoT Software Payment Frequency (2/3): Upgrades/Maintenance/Support
- IoT Software Payment Frequency (3/3): Other Services/Integration
- IoT Software (1/11): IoT Platforms (Overview)
- IoT Platforms (Deep Dive) (1/3): Two-Year Spending Plan
- IoT Platforms (Deep Dive) (2/3): Pricing Components
- IoT Platforms (Deep Dive) (3/3): Key Vendors and Payment Frequency
- IoT Software (2/11): IoT Security Software
- IoT Software (3/11): Databases for IoT Datasets
- IoT Software (4/11): Remote Asset Access Software
- IoT Software (5/11): Data Ingestion Tools for Shopfloor/Operational Assets
- IoT Software (6/11): Operating System for IoT Devices/Assets
- IoT Software (7/11): Augmented Reality or Virtual Reality Software
- IoT Software (8/11): Digital Twin Software
- IoT Software (9/11): Edge Management Platforms
- IoT Software (10/11): Other IoT Middleware Tools
- IoT Software (11/11): Message Broker/Protocol Conversion Tools
- IT Software (1/2): IT Cybersecurity Software
- IT Software (2/2): Cloud IaaS
- Mfg./Eng./OT Software: Computer-Aided Design (CAD) Software
- Appendix
- Methodology
- About IoT Analytics
Questions answered
- How has the spending for IT, OT, and IoT software changed in 2022, and how is it expected to evolve in 2023?
- What software technology topics have the highest priority for organizations?
- Which IoT software and applications trends are on companies’ radars?
- Who is the primary decision maker when it comes to IoT software?
- How are IoT software characteristics influencing the decision-making process?
- What are potential issues when adopting a subscription model?
- What issues can break a user–vendor partnership?
- What are typical budget limits for purchasing different types of software licenses?
- What are the main procurement channels that companies leverage for different IoT software?
- How is the spending for the most used IoT software expected to change?
- How and how often are users paying for their IoT software?
- Which IoT software vendors are expected to see the highest and which the lowest investment increases in 2023 based on end-user reporting?
- What are the main payment components for each software and vendor?
Related reading
The research article “The leading IoT software companies 2023” is derived from the report.
Companies mentioned
A selection of companies mentioned in the report.
AWS
Cisco
IBM
Microsoft
MongoDB
Oracle
PTC
SAP
Siemens
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