IoT System Integration & Services Report 2021-26

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IoT System Integration Professional Services Report 2021 - Cover thumb

100-page market report examining the IoT professional services space, particularly IoT system integration. Including:

  • Market size & outlook 2018-2026, with breakdowns:
    • By type (Consulting, Integration/Implementation, Operation/Managed Services)
    • By region/country
    • By IoT segment
  • Vendor landscape of ~70 firms, with detailed profiles for top 10
  • Results from a survey on the “IoT system integration customer perspective”
  • Heatmap of “hot topics” in 2021
  • Discussion of 6 current trends and 3 challenges.

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IoT System Integration & Professional Services Market Report 2021-2026​

Professional services for the Internet of Things can be segmented into 3 types: IoT consulting, IoT system integration, and IoT operations. The Internet of Things brings along a set of unique complexities in each of the 3 areas, characterized by the diverse skillset needed to cater to client needs ranging from business value specialists through embedded device experts all the way to data scientists.

Find out:

  • What characterizes professional services in the IoT context and along the value chain
  • How big the IoT Professional Services market is today and how fast it is growing
  • Which types of services have the highest market volume and are growing how quickly
  • Who the leading vendors are and the type of services each vendor offers
  • Why customers choose system integrators and what their main decision criteria are
  • What trends are characterizing the market currently
  • What challenges are holding the market back

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At a glance:

Professional services are subdivided into 3 areas: Consulting, System Integration, and Operations/Managed Services.

IoT System Integration Professional Services Market Report 2021 - Definition and overview

In the IoT professional services space, companies often distinguish professional services for 1. Smart Connected products 2. IoT in industrial operations and 3. IoT in non-industrial operations.

IoT System Integration Professional Services Market Report 2021 - Three key areas

The report ranks the top 20 professional services firms / system integrators by popularity based on a recent IoT Analytics Survey

IoT System Integration Professional Services Market Report 2021 - Top 20 firms providing professional services

The top 10 vendors are profiled based on public information (company overview) and survey feedback (Solution offerings, customer rating)

IoT System Integration Professional Services Market Report 2021 - Vendor profile

The market is sized for all 3 major types (Consulting, Implementation/Integration, and Operations/Managed Services) and an analyst opinion on market growth provided

IoT System Integration Professional Services Market Report 2021 - Global professional iot services market by type

Further feedback from customers is included (e.g., on why they engage system integrators)

IoT System Integration Professional Services Market Report 2021 - Reaons for hiring system integrators

6 trends and 3 challenges are described in detail, backed up with interview quotes, and examples from professional services firms.

IoT System Integration Professional Services Market Report 2021 - Trends

Table of contents:

IoT System Integration Professional Services Market Report 2021 - Table of content

Selected companies mentioned in the report:

Accenture, Atos Origin, Capgemini, Cisco, Cognizant, Dell, Deloitte, Dimension Data, Fujitsu, HCL Technologies, HP, IBM, Infosys Technologies, KPMG, Oracle, SAP, Siemens, Tata Consulting (TCS), Wipro Limited, and 50+ more.

Related Reading

IoT Analytics published a blog post on “The 7 Most Demanded IoT System Integration Services” which is derived from the report.


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Additional information

Publication date

March 2021


100 page PDF/PPT + EXCEL

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+49 (0) 40-63911891

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Table of Contents

Table of content (PDF)

  1. Executive Summary
  2. Introduction
    1. 2.1 Definition & Overview Professional Services
    2. 2.2 Professional services for IoT
    3. 2.3 Companies providing IoT professional services
    4. 2.4 Value chain of IoT professional services
    5. 2.5 IoT integration technology stack
  3. IoT System Integration Vendor Landscape
    1. 3.1 Top 20 firms providing professional services
    2. 3.2 Vendor profiles
    3. 3.3 Other vendors
    4. 3.4 Most common services procured
  4. Market Size & Outlook
    1. 4.1 Global professional IT&IoT services market
    2. 4.2 Global professional IoT services market
    3. 4.3 IoT professional services – North America
    4. 4.4 IoT professional services – Europe
    5. 4.5 IoT professional services – East Asia & Pacific
  5. Customer Perspective
    1. 5.1 Reasons for hiring system integrators
    2. 5.2 Characterizing system integrators
    3. 5.3 Decision-criteria for selecting system integrators
  6. Trends & Challenges
    1. 6.1 Trends
    2. 6.2 Challenges
  7. Methodology & Market Definitions
    1. 7.1 Research methodology
    2. 7.2 Survey respondent sampling details
    3. 7.3 Market definitions
  8. About

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